Established in 1993
By a former engineer from the Société nationale des poudres et explosifs (Groupe Safran), the Quad-Lab develops its main know-how in chromatography and mass spectrometry.
Originally focused on the pharmaceutical sector, the Quad-Lab laboratory is now expanding into the environmental sector by becoming a partner in air analysis for industry (air emissions, occupational exposure), for the tertiary sector or communities (indoor air) and in the analysis of gaseous matrices of any type: biogas, process gases, gas purity…
Purchase by Djoujar Boudhabhay
The laboratory was bought by Dr Djoujar Boudhabhay. Originally focused on the pharmaceutical sector, it is now aimed at broader sectors such as the environment.
Quality system
the Quad-Lab laboratory has set up a Quality System (ISO/IEC 17025: 2005, specific to laboratories) in order to support its approach of permanent quality improvement.
Acceleration of development.
the Quad-Lab has accelerated its development. Between 2010 and 2014, the number of team members as well as the number of clients doubled. The laboratory’s turnover has since grown steadily to double-digit levels.
New offices
Quad-Lab has integrated new premises located in the industrial park of Léonard de Vinci, in Lisses, within the Évry Centre Essonne community.
E-liquides
The Quad-Lab laboratory is implementing new analyses dedicated to e-liquids for the e-cigarette market.
LIMS
the Quad-Lab laboratory is equipped with a “LIMS”, a fully computerized laboratory management system, allowing to improve processes as well as services provided to customers. It provides access to test reports on a secure platform.
Standair
Quad-Lab creates its new brand of standards, STANDAIR, in order to offer customized standard solutions with a wide range of references in the CS2 and Methanol.
A human-sized enterprise
Led by Djoujar Boudhabhay, the Quad-Lab is a growing company.
It brings together nine people today.
Our analytical service
This service is at the heart of the company. Each employee has a dedicated mission:
The logistics manager receives and registers the samples.
Qualified chemical technicians analyze samples and re-process results.
Finally, the laboratory manager checks the reports, validates them and sends them to customers.
Our laboratory: A dynamic and versatile team
The entire laboratory team is mobilized to offer a quality service in compliance with the announced deadlines. We offer a wide range of analyses to meet a large number of requests. Finally, the versatility of our team is a major asset to serve our clients.”
Caroline Fournet, Laboratory Manager
our customer service
Customer service is central to the Quad-Lab. Its mission is to:
Review each customer request and respond within 24 hours
Offer each client a personalized follow-up from a single point of contact throughout the service
A privileged contact will be in charge of accompanying you at each step and will inform you in real time on:
- study of your needs in order to advise you on the most suitable sampling materials and analyses;
- the preparation of the quotation;
- the dispatch, as appropriate, of suitable sampling equipment;
- Monitoring the processing of your samples until they are analysed;
- sending your results;
- the answers to any questions after analysis.
Contact customer service in special situations such as:
- Emergency analyses
- Off-catalogue or contract analyses
Our customer service never leaves you without a solution: in the event that a request cannot be satisfied by the laboratory, you are directed to a laboratory or partner who can respond.
“Customer satisfaction is a core value of Quad-Lab”
Julie Escudeiro, Customer Service Manager
Our Marketing and Communication Department
The Marketing and Communication department is at the heart of Quad-lab’s reach. Our team strives to enhance the expertise of our laboratory by ensuring that our values and know-how are well represented through all our communication channels. We build relationships of trust and strengthen our presence with our partners and customers.
« At Quad-lab, we make every effort to ensure that each action enhances our expertise and reflects the values we hold dear. »
Léa Périgois, Chargée de Marketing
Our Quality Safety Environment (QSE) service
The Quality, Safety and Environment department performs several functions necessary for the proper development of our laboratory activities.
It is responsible for:
- Overseeing the QSE system through the implementation of verification and prevention tools to ensure ongoing quality monitoring and improvement;
- Support and strengthen the technical capabilities of Quad-Lab through an organized documentary package that meets the organization’s needs as closely as possible;
- To protect and educate the staff of Quad-Lab and those of external companies that work on its site.
The expertise and involvement of all staff support a reliable and effective QSE system.
This service provides an overview of all the company’s activities. It works for their safety as well as to ensure compliance with procedures and the environmental charter. It is a constant exchange in which everyone actively participates. This communication is essential and consistent with the company’s policy.”
Laura Lodéon, QSE Lead
Our logistics department
Our logistics department makes every effort to facilitate our exchanges.
At Quad Lab, the Logistics department is in charge of organising:
- Prior to the collection of your samples by the laboratory: turnkey solution for sending and returning sample carriers (in thermal coolers).
- Upon receipt of your samples by registration: essential step in the analytical chain to perfectly meet the customer’s request.
“A quick record is time-saving for the analysis of the parameters sought!”
Chrystelle Almeida, Head of Logistics
our innovation department
The objective of the Quad-Lab is to constantly offer new analyses and new services to its customers.
For this the service:
- Develops and validates analytical solutions that meet the specific needs of its customers;
- Works with clients on R&D projects;
- Enriches its offerings by regularly offering the analysis of new compounds;
- Simplifies or improves sampling processes through the development of new solutions;
- Anticipates the needs of its customers by actively participating in technological and regulatory monitoring (through participation in technical conferences and various standardization groups).
The Quad-Lab is accredited by the French Ministry of Research under the research tax credit and innovation tax credit.
Innovation is a field that requires great versatility and challenge. Finding solutions to help clients the best, developing new solutions and taking part in changes are really motivating tasks.”